Legrand UK & Ireland COVID-19 update

18/05/2020

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At Legrand we are continuously monitoring how the COVID-19 pandemic is developing. Our hearts go out to anyone who's been impacted by the current situation.

We would like to reassure our customers that we are taking every precaution and are adapting as appropriate, while following UK Government guidelines to ensure continued service to our customers throughout these uncertain times.

 

Manufacturing and distribution

All our UK manufacturing sites and warehouses have remained open and are progressively returning to normal capacity. We have put plans in place to adhere to government guidelines, including social distancing, whilst introducing measures such as rota working and changes in shift patterns to enable commuting at off peak times.

 

Customer meetings

Our sales teams are making use of video conferencing software such as Skype and Teams to conduct customer meetings (account reviews, project updates and presentations etc). Contact details can be found by clicking on the following link:

https://www.legrand.co.uk/about/contact-us/

Onsite visits can be conducted provided that they adhere to company and government guidelines.

We are also able to offer the following CPD seminars via webinar, click the links for more information:

Creating a cable pathway through a building - 
https://www.legrand.co.uk/training-academy/cpd-seminars-1/creating-a-cable-pathway-through-a-building/

The connected home -  
https://www.legrand.co.uk/training-academy/cpd-seminars-1/the-connected-home/

Fire stopping: Breaking the cycle of non-compliance -  
https://www.legrand.co.uk/training-academy/cpd-seminars-1/fire-stopping-breaking-the-cycle-of-non-compliance/

 

Sales enquiries

Should you have any queries relating to a new or existing order, please email:

Customer services:

Email: legrand.sales@legrand.co.uk

 

Technical support enquiries

Should you require a quotation or technical support relating to our products, please email:

Cable management (Cablofil, Salamandre, Swifts) 

Email: uk-cmsales@legrand.co.uk

Power distribution (Electrak, Zucchini)

Email: powersales.uk@legrand.co.uk

Wiring devices (Arteor, Bticino, MyHOME, Synergy)

Email: uk-wdsales@legrand.co.uk 

Should you require technical support relating to Netatmo products, please contact:

Netatmo Pro Helpline:

T: 0333 130 1114