Legrand UK & Ireland COVID-19 update

18/05/2020

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At Legrand we are continuously monitoring how the COVID-19 pandemic is developing. Our hearts go out to anyone who's been impacted by the current situation.

We would like to reassure our customers that we are taking every precaution and are adapting as appropriate, while following UK Government guidelines to ensure continued service to our customers throughout these uncertain times.

Manufacturing and distribution

All our UK manufacturing sites and warehouses are open and have now returned to normal capacity. We have put plans in place to adhere to government guidelines, including social distancing, whilst introducing measures such as rota working and changes in shift patterns to enable commuting at off peak times.

Customer meetings

Our sales teams are reintroducing face to face contact with customers and meetings can now be carried out at COVID-secure locations such as customer premises, construction sites or within any of Legrand’s COVID-secure offices. We will discuss safety procedures and government guidelines with you before the meeting.

We understand that you may still not feel comfortable with meeting in person and therefore if you wish to request customer meetings (account reviews, project updates and presentations etc) via Microsoft Teams contact details can be found by clicking on the following link:

https://www.legrand.co.uk/about/contact-us/

Training academy

We are pleased to again be offering installer training at our COVID-secure Birmingham training centre. To find out more visit: https://www.legrand.co.uk/training-academy/

We also offer all of our CPDs virtually including:

Creating a cable pathway through a building - 
https://www.legrand.co.uk/training-academy/cpd-seminars-1/creating-a-cable-pathway-through-a-building/

The connected home -  
https://www.legrand.co.uk/training-academy/cpd-seminars-1/the-connected-home/

Fire stopping: Breaking the cycle of non-compliance -  
https://www.legrand.co.uk/training-academy/cpd-seminars-1/fire-stopping-breaking-the-cycle-of-non-compliance/

To find out more information about all of our seminars and details on how to book click here

 

Sales  enquiries

Should you have any queries relating to a new or existing order, please contact our customer services department: 

Customer services:

Tel: +44 (0) 345 605 4333

Email: legrand.sales@legrand.co.uk

 

Technical support enquiries

Should you require a quotation or technical support relating to our products, please contact our teams:

Cable management (Cablofil, Salamandre, Swifts)

Tel: +44 (0) 370 608 9020

Email: uk-cmsales@legrand.co.uk

Power distribution (Electrak, Zucchini)

Tel: +44 (0) 370 608 9020

Email: powersales.uk@legrand.co.uk

User interface (Arteor, Bticino, MyHOME, Synergy)

Tel: +44 (0) 370 608 9020

Email: uk-uisales@legrand.co.uk

 

Should you require technical support relating to Netatmo products, please contact:

Netatmo Pro Helpline:

Tel: +44 (0) 333 130 1114