Door Entry app

Welcome to the help and support page for the Door Entry app, helping you to solve any issues so you can start using your Classe 300X to its fullest potential.

A step-by-step guide to help you connect your smartphone to the Classe 300X unit

1. Once the Wi-Fi connection is on, select the network you want to connect to on your Classe 300X unit

2. Enter your Wi-Fi network password    

3. Once the configure key is pressed within the Door Entry app, it will search for the Classe 300X unit and automatically connect and self-configure     

Top tips

The unit automatically connects to the Wi-Fi network, you do NOT need to configure your router.

The Classe 300X transfers all data and configurations [cameras, door locks, activations etc.] to the app and updates automatically after every change. 

You can display the mobile devices connected to the Classe 300X and chose whether to disconnect a user at any time.


For more information on the app and troubleshooting tips, please see the Door Entry app support manual

  Download Manual  

Can’t find the information you need? Call our technical support team: 

0370 608 9020 (press '1' for wiring devices)

The team is available Monday to Friday from 8:30am to 4:30pm