UK IT Support Coordinator

Location:
Birmingham - B19 2LF
Job type:
Permanent
Role:
IT
Salary:
£24000 - £25000 per annum
Date Posted:
18/08/2017
Expiry Date:
18/09/2017

Job Role:

Legrand UK is seeking a suitably qualified and/or experienced individual to provide support to its’ UK IT Manager.  The key requirements of the role are; a) to ensure the smooth running of all Legrand UK IT and Telephony processes and; b) to undertake required UK wide IT and Telephony installation and maintenance works.

 Key Tasks:

  • Manage hardware stocks.
  • Manage software and licensing requirements.
  • Manage, or where necessary undertake, the installation of new hardware and software.
  • Capture and appropriately action all IT/Telephony support requirements.
  • Work to and maintain IT policies & procedures.
  • Work with internal users, site IT support staff and external service providers to maintain maximum user access.
  • Maintain the Company’s IT knowledge database.
  • Participate in UK wide IT/Telephony projects, incl; integrating new Company acquisitions, Group projects, new UK systems and upgrades.     
  • Embrace/promote the Company’s Core Values, Corporate Social Responsibility (CSR) commitments and ‘Building Success Together’ ethos.

 Job Competencies / Key Skills:

  • Practical knowledge of IT/Telephony installations.
  • Able to work independently (as manager will only be working part-time hours).
  • Well organised working style.
  • Excellent analytical and problem solving skills.
  • Able to balance multiple work demands.
  • Able to communicate effectively on technical and process matters.
  • Willing and able to adapt in a constantly evolving work environment.
  • Willing and able to drive to and work at other UK locations.

 Conditions:

Reporting to - UK IT Manager.

Location - Birmingham (B19 2LF), with UK wide travel as required.


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